1. 30-Day Free Returns

We offer a 30-day return window from the date of delivery. If you are not satisfied with your purchase for any reason, you may return it within 30 days — no questions asked, and we pay the return shipping.

2. Return Conditions

• The product must be unused and in its original condition
• All original packaging and accessories must be intact

3. Return Process

1. Contact our customer service team via email or WhatsApp
2. We arrange a free pickup from your address — you don’t pay a thing
3. Once we receive and inspect the product, your refund is processed

4. Refund Timeline

Refunds are issued within 7 business days after we receive the returned item, credited back to your original payment method.

5. Exchanges

If you would like to exchange your product for a different frame style or edition, please contact our customer service team and we will assist you with the process.